Notification of Planned Supplier Maintenance - Cloudcheck - NZ Passport / Birth and Citizenship Documents

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted May 07, 2026 - 12:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 07, 2026 - 08:01 BST

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Documents affected:
NZ Passport / Birth and Citizenship Documents

Day and Date: Thursday, 7th May 2026
From: 7pm-11pm NZST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted May 05, 2026 - 00:52 BST
This scheduled maintenance affected: GBG Cloudcheck (NZ Passport, New Zealand Birth Certificate Search, New Zealand Citizenship).